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Bankwell Bank pilots generative AI in small-business lending

Bankwell Bank pilots generative AI in small-business lending

News & More
February 8, 2024

As banks test the many possible use cases for generative AI — deep-learning models that can analyze large volumes of data and generate statistically probable outputs when prompted — one area of interest is small-business lending. A generative-AI-based virtual assistant or copilot can help shepherd small-business owners through the time-consuming and sometimes perplexing loan application process and take care of much of the work loan officers typically do, such as data validation, qualification and loan approval.

As banks test the many possible use cases for generative AI — deep-learning models that can analyze large volumes of data and generate statistically probable outputs when prompted — one area of interest is small-business lending. A generative-AI-based virtual assistant or copilot can help shepherd small-business owners through the time-consuming and sometimes perplexing loan application process and take care of much of the work loan officers typically do, such as data validation, qualification and loan approval.

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